Commercial roof maintenance contract
What a Commercial Roof Maintenance Contract Covers
A commercial roof maintenance contract sets out 5 things in writing: the roofs covered, the visit schedule, the reporting, the repair allowance and how work beyond that allowance is approved.
Chubb calls a service agreement with the roof installer the building owner's best choice for routine maintenance.
What does a commercial roof maintenance contract cover?
A commercial roof maintenance contract covers 1 or more named roofs, a fixed number of inspections a year, the reports delivered after each visit, a defined repair allowance and the leak response level for the chosen tier.
What the agreement names in writing
- Each building and roof area covered, in square feet
- The tier: Monitor, Protect or Manage
- The inspection calendar and post-storm visits
- The reports delivered and their format
- The annual light-repair allowance
- The leak response level and contact path
- How work beyond the allowance is quoted and approved
- Price, minimum and invoicing schedule
Chubb advises regular commercial roof inspections, generally twice a year, and calls a service agreement with the roof installer the building owner's best choice for routine maintenance procedures. A written contract is that agreement.
What does a roof maintenance agreement exclude?
A roof maintenance agreement excludes 4 kinds of work by default: full replacement, restoration or recoating, damage from events outside normal wear, and repairs larger than the annual allowance unless you approve them.
| Type of work | Under the agreement | How it is handled |
|---|---|---|
| Scheduled inspections and reports | Included | On the agreed calendar |
| Light repairs within the allowance | Included on Protect and Manage | Corrected and recorded |
| Repairs beyond the allowance | Excluded until approved | Written quote, your approval first |
| Restoration, coating or replacement | Excluded | Separate proposal |
| Damage from storms, fire or impact | Excluded | Documented, then quoted |
| Rooftop equipment repair (HVAC, solar) | Excluded | Quoted separately |
Exclusions protect both sides. You know the annual figure will not move, and the crew never starts unapproved work on your roof.
How is the scope of a maintenance contract agreed?
The scope of a maintenance contract is agreed in 4 steps that begin with a baseline robotic scan and a PE-stamped report delivered within 48 hours.
Baseline scan
Our robotic, AI-assisted scan and non-destructive moisture survey record the starting condition of each roof.
Baseline report
The Moisture Map, Deficiency Map, Roof Condition Score and Estimated Remaining Service Life set the starting point.
Immediate Repairs
Items that cannot wait are quoted separately so the program starts from a sound roof.
Written scope
Tier, roofs, calendar, allowance, response level and approval limits are written into the agreement.
How are repairs beyond the allowance handled?
Repairs beyond the allowance, which is $1,500 a year on Protect and $2,500 a year on Manage, are photographed, quoted in writing and started only after you approve them.
- Each item beyond the allowance is shown on the Deficiency Map with photos.
- The quote states the work, the price and the reason it matters.
- Urgent items that risk interior damage can be made safe first, then quoted.
- Approved work is recorded in the roof history with before and after photos.
Plan prices and allowances are compared on maintenance programs and pricing.
How long is a commercial roof maintenance contract, and how is it cancelled?
The commercial roof maintenance contract term is the 1 detail not yet confirmed, so it appears below as a placeholder, and the cancellation terms will be written into each agreement alongside it.
Placeholder: contract term
Maintenance contract term: [TERM TO BE CONFIRMED]. The term will be published here once confirmed.
Whatever the final term, the agreement will state how either party gives notice, how work already completed is invoiced, and how the roof records are handed over at the end.
More on commercial roof maintenance
FAQs
What is a commercial roof maintenance contract?
A commercial roof maintenance contract is a written agreement that sets the roofs covered, the inspection schedule, the reporting, the repair allowance and the approval process for larger work.
Is a roof service agreement the same thing?
Yes. A roof service agreement and a roof maintenance agreement describe the same written arrangement.
Why do insurers mention service agreements?
Chubb calls a service agreement with the roof installer the building owner's best choice for routine maintenance procedures.
How long is the contract?
The contract term is still being confirmed and will be published on this page once set.
What is excluded?
Replacement, restoration or coating, damage from storms or other events, rooftop equipment repair and repairs beyond the allowance unless you approve them.
What happens if a repair costs more than the allowance?
The repair is photographed, quoted in writing and started only after you approve it.
Can urgent leaks be fixed before approval?
An active leak can be made safe first to protect the interior, then the permanent repair is quoted.
What does the contract cost?
Monitor costs $0.12 to $0.15 per square foot per year, Protect $0.22 to $0.25 and Manage $0.40 to $0.45, with minimums of $1,500, $2,500 and $4,500.
Do I keep the reports if the contract ends?
Yes. The reports, maps and photo history delivered under the agreement are yours.
Can several buildings be on one contract?
Yes. Multi-building portfolio programs cover every roof under one agreement.
Does the contract cover my roof warranty requirements?
The agreement produces the inspection and repair records manufacturers commonly ask owners to keep. Requirements vary by manufacturer and warranty.
Get a maintenance agreement written around your roofs.
Trusted since 1983 on over 20,000 commercial roofs. California License 435836.