Emergency commercial roof repair
24 Hour Commercial Roofing and Emergency Leak Response
Water coming through a commercial roof today needs 2 things fast: the leak stopped from the outside and the inside protected, followed by a permanent repair once the roof is dry.
Call (310) 647-7192 and tell us where the water is showing.
What should I do when water is coming through the roof right now?
Take 5 steps in order: protect people, protect equipment and inventory, contain the water, record what you see, and call us.
Clear the area
Keep staff away from wet floors and from ceilings that are sagging or dripping near light fixtures.
Protect contents
Cover or move equipment, records and inventory. Shut off power to wet fixtures if it is safe to do so.
Contain the water
Use buckets, tarps and wet vacuums. Puncturing a bulging ceiling panel into a bucket can stop a wider collapse.
Record it
Photograph the leak, note the time and the location inside the building.
Call
Tell us the address, the roof area above the leak and whether it is still raining.
Who should I call for a commercial roof leak?
Call 1 commercial roofing contractor who works on flat and low-slope roofs, not a general handyman, because the source is often 20 or more feet from the drip.
- Property managers: alert the owner and tenants affected, then the roofer.
- Owners with a roof warranty: check the warranty contact first, since unauthorized work can affect coverage.
- Tenants in a leased space: notify the landlord or manager, who controls the roof.
- Program members: call our line and give your building name.
How fast can an emergency roofer respond?
Manage program members get 24-hour leak response, and non-members are scheduled as quickly as crews allow, which depends on weather and how many roofs are leaking at once.
| Item | No program | Monitor | Protect | Manage |
|---|---|---|---|---|
| Leak response | As crews allow | As crews allow | As crews allow | 24-hour response |
| Roof history on file | No | Yes, from annual scan | Yes, from annual scan | Yes, from annual scan |
| Repair allowance | None | None | Up to $1,500 per year | Up to $2,500 per year |
| Cleaning | None | None | None | Annual low-pressure cleaning |
Program pricing and allowances are listed on the maintenance programs page.
What is the difference between a temporary and a permanent leak repair?
A temporary repair stops water for 1 to several weeks with sealant, tape or a cover in wet conditions, while a permanent repair rebuilds the failed detail with matching materials once the roof is dry.
Relative illustration only. A permanent repair lasts about as long as the surrounding roof.
Temporary work buys time. The permanent fix follows within days, scoped from what we find once the roof is dry. More on that work under commercial roof repair.
Why do leaks keep coming back after an emergency repair?
Repeat leaks usually mean 1 of 2 things: the true entry point was never found, or water already trapped in the insulation keeps draining long after the opening is sealed.
Our scan maps wet insulation across the whole roof without cutting it, so the permanent repair covers the area that is actually wet, not only the spot above the drip; see commercial roof inspections. Regular drain and flashing checks under a preventative maintenance program prevent many emergency calls.
More commercial roofing services
FAQs
Do you offer 24 7 commercial roofing service?
Manage program members get 24-hour leak response. Others are scheduled as fast as crews allow.
Can you repair a roof while it is raining?
Temporary repairs, yes. Permanent repairs need a dry surface.
Should I put a tarp on a flat roof?
Only if it is safe and weighted properly. Most flat roof leaks are better handled by a roofer.
Why is the leak far from where water enters?
Water travels across the deck and insulation before it drips through.
Will my insurance cover an emergency roof repair?
It depends on your policy and the cause. Photos and a written report help any claim.
Does an emergency repair affect my warranty?
It can. Check your warranty terms and contact the manufacturer first where required.
How do I stop a wet ceiling panel from collapsing?
Place a bucket under it and puncture the panel at its lowest point to release water.
What does emergency commercial roof repair cost?
It depends on access, size and timing. Program members have a repair allowance; see our programs page for pricing.
Do you handle commercial roof leak repair for all roof types?
We work on flat and low-slope commercial systems: TPO, EPDM, PVC, spray foam, modified bitumen and built-up.
How soon after the storm should the roof be scanned?
Once it is dry, usually within 1 to 3 dry days, so wet areas read accurately.
How do I reach you for a leak?
Call (310) 647-7192.
Stop the leak, then find out how far the water went.
Trusted since 1983 on over 20,000 commercial roofs. California License 435836.