Commercial roof maintenance plans
What Our Commercial Roof Maintenance Plans Include
Our commercial roof maintenance plans come in 3 levels, Monitor, Protect and Manage, and each level adds inspections, repair allowance, leak response or cleaning to the one before it.
Every plan includes a PE-stamped inspection, our robotic, AI-assisted scan and a digital report.
How many inspections does each maintenance plan include?
Monitor includes 1 PE-stamped inspection a year, while Protect and Manage each include 2 scheduled inspections a year plus an inspection after a major storm or weather event.
Two visits a year line up with the spring and fall schedule that insurers such as Travelers and Chubb recommend. The spring visit finds what the rain season did. The fall visit clears drains and closes seams before the next one starts.
Post-storm inspections are added on Protect and Manage when a major weather event occurs.
Every inspection, on every plan, reviews the same core items:
- Drains, scuppers, gutters and overflow paths.
- Penetrations, pipe boots and pitch pockets.
- HVAC curbs and rooftop equipment supports.
- Perimeter, parapet and curb flashing.
- Field seams and membrane surface.
What reporting comes with each maintenance plan?
All 3 plans include a Moisture Map, a Deficiency Map, a Roof Condition Score, an Estimated Remaining Service Life and a digital report with geo-tagged photos, and Protect and Manage add 1-3 Year Recommendations and a Capital Planning Recommendation.
| Report item | Monitor | Protect | Manage |
|---|---|---|---|
| Moisture Map and Deficiency Map | Included | Included | Included |
| Digital report with geo-tagged photos | Included | Included | Included |
| Roof Condition Score (0 to 100) | Included | Included | Included |
| Estimated Remaining Service Life | Included | Included | Included |
| 1-3 Year Recommendations | Not included | Included | Included |
| Capital Planning Recommendation | Not included | Included | Included |
| Warranty and insurance documentation package | Not included | Not included | Included |
Reports arrive within 48 hours of the scan, stamped by a licensed Professional Engineer. The documentation package on Manage gathers inspections, photos and repair records into the format brokers, underwriters and manufacturers ask for.
How much repair work does each plan include?
Protect includes up to $1,500 a year of preventative maintenance and light repairs, Manage includes up to $2,500 a year, and Monitor includes no repair allowance.
Light repairs are the small items found on a maintenance visit and corrected the same day or soon after:
- Resealing or re-welding open seams and laps.
- Re-securing loose flashing and termination bars.
- Replacing missing drain strainers and clearing outlets.
- Sealing around penetrations and refilling pitch pockets.
- Patching small punctures from foot or equipment traffic.
Work larger than the allowance is quoted in writing and approved by you before it starts.
How fast is leak response on each plan?
Manage includes a guaranteed leak response within 24 hours, Protect includes priority service for leak response, and Monitor leak calls are scheduled and quoted on request.
A leak call starts the same way on every plan: locate the entry point, stop the water, photograph the cause and record the repair. On Protect and Manage, the record goes straight into the roof history used for warranty and insurance documentation.
Emergency leak response at preferred rates is also available as support beyond the plan.
Which plans include roof cleaning and an account manager?
Manage is the 1 plan that includes annual low-pressure roof cleaning, and both Protect and Manage include a dedicated account manager.
Cleaning removes dirt, debris and biological growth that hold water against the membrane and hide defects. Low pressure protects the surface while it cleans. A clean white membrane also keeps its reflectivity.
The account manager is your single point of contact for scheduling, approvals, reports and leak calls across every building in the plan. Prices for all three levels are on maintenance programs and pricing.
More on commercial roof maintenance
FAQs
What is included in a commercial roof maintenance plan?
Every plan includes a PE-stamped inspection, our robotic, AI-assisted scan, a Moisture Map, a Deficiency Map, a Roof Condition Score and an Estimated Remaining Service Life.
What is the difference between Monitor and Protect?
Protect adds a second inspection, post-storm inspections, capital planning recommendations, up to $1,500 of light repairs, priority leak response and an account manager.
What does Manage add to Protect?
Manage adds annual low-pressure cleaning, guaranteed 24-hour leak response, a warranty and insurance documentation package and a $2,500 repair allowance.
How much do the plans cost?
Monitor costs $0.12 to $0.15 per square foot per year, Protect $0.22 to $0.25 and Manage $0.40 to $0.45, with minimums of $1,500, $2,500 and $4,500.
Does the repair allowance roll over?
The allowance is an annual amount. Ask about how unused allowance is handled when you agree the plan scope.
What counts as a light repair?
Light repairs are small items such as open seams, loose flashing, missing strainers, penetration seals and small punctures.
Is a post-storm inspection included?
Yes, on Protect and Manage. On Monitor, a post-storm inspection is quoted on request.
Which plan includes 24-hour leak response?
Manage includes a guaranteed leak response within 24 hours.
Can I switch plans later?
Ask your account manager or call (310) 647-7192 to discuss moving to a different level.
Do plans cover more than one building?
Yes. Multi-building portfolio programs place every roof on one schedule and one report format.
What roofs do the plans cover?
Flat and low-slope commercial roofs: TPO, EPDM, PVC, spray polyurethane foam, modified bitumen and built-up systems.
Choose the maintenance plan that fits your roof.
Trusted since 1983 on over 20,000 commercial roofs. California License 435836.